Frequently Asked Questions (FAQ)
What’s the difference between home care and home healthcare?
Home care is any type of care that is delivered to you in your home. There is Non- Medical and Skilled Care. Skilled care is ordered by a physician and includes provisions such a brief nurse visit, physical therapy or occupational therapy. STAY HOME is a non-medical home care company, we provide support to help you continue to live safely and independently in your home. STAY HOME can provide care for up to 24 hours per day.
How do the caregivers get paid? Do I give payment directly to them?
ll of our at home caregivers are STAY HOME employees. We take care of all employer-related responsibilities for the employee, such as wages, State and Federal taxes, Social Security, Worker’s Comp, and liability insurance. Our caregivers clock in and out electronically on a company issued tablet that is GPS enabled. The GPS system assures the caregiver is on location. Employees are paid and clients are invoiced on a bi-monthly basis for the services.
How can I know that the person coming into my home is trustworthy?
At STAY HOME, you can be sure that every member of your team – – is highly trained, trustworthy and professional. Every member of your team is fully screened and insured. They offer a level of skill that comes only with experience, training and the compassion that comes with true caring.
Why is home care technology important?
Providing the most advanced medical tools and technologies in the home means better patient outcomes and better quality of life. At STAY HOME, our technologies keep you and your family connected with your care, so you can go about your daily routine with confidence.
What if I need home care services for only a short time?
Home care services can be used on a short-term or long-term basis. Many of our STAY HOME clients have been with us for years but we have some clients who only require services for a short term. While with STAY HOME, you will have a case manager who will keep in touch to regularly assess your situation and needs.
What should I consider when evaluating home care providers?
Here are some things you may want to consider:
- How long the agency has been in the business of home care
- Whether the agency is licensed, insured and bonded
- If the agency contract with independent workers or if everyone is an employee
- How the company screens employees and whether it performs background checks
- If the agency provides continuing education for employees